Subscription, Pricing, Payments and Refunds Policy

Subscription Policy

Access to Services and features is offered by IASGuru.ai through paid subscription plans or purchases; the details of the Services under each plan and applicable features along with their corresponding prices can be found on our website/product/application. You can purchase subscriptions by following the instructions you encounter as you navigate through the Platform.

The terms that are applicable to Your purchase of Subscription(s) -

• Each subscription plan allows specific access to specific features. When you subscribe to a plan, you get access only to the specific features for the specific duration as we mentioned under the plan.


• The Services offered, and the validity/term of your Subscription (“Subscription Period”)may vary depending on the plan you may purchase. Hence, before you proceed to purchase any Subscription, please read and understand the details of the Subscription(s) you intend to purchase on the Platform. If you are unclear about any part of the Subscription offering or need further clarification, then please feel free to write to us prior to your purchase at hello@iasguru.ai


• We may personalise Services and feature them as part of Subscriptions. We also endeavour to continuously improve the Subscription offerings to improve your Platform experience.


• Subscription Period may be extended upon renewal of your already purchased Subscription. However, please note that the prices may stand revised from the time of your first purchase of the Subscription.


• The Subscription is of a personal nature and is solely for the benefit of the person subscribing and is not allowed to be resold by you or transferred to or shared with any other person for consideration or otherwise. In the event we get to know that any User has resold / transferred / shared Subscription with another person, then IASGuru.ai retains the right to cancel/terminate the Subscription forthwith.

Pricing and Payments Policy

You can purchase a Subscription Service of your choice by following instructions on the Platform and making the payment applicable for the Subscription you intend to purchase.

Please read the below terms applicable for the purchase of your Platform Subscription. The below terms are to be read with any other terms communicated to you at the time of purchase of your Subscription:

• You agree to pay all Subscription fees and charges that are attributable to your account on the Platform and that you are solely responsible for payment of these fees and charges. The Subscriptions are payable in full and in advance and are valid until the completion of the applicable Subscription Period or until otherwise cancelled or terminated in accordance with the terms of this Agreement.


• If you have specifically authorised us, then the payments for the applicable Subscriptions are automatically charged at the beginning of each billing period, unless you withdraw your authorization or submit a cancellation request to us directly through your account or by writing to hello@iasguru.ai prior to the start of the billing period. The payment for your Subscription will be charged upon the anniversary of its billing period if the payments for Subscription are in more than a single tranche. Subject to your specific authorization and applicable laws, you agree that IASGuru.ai may charge any recurring service to the credit card or debit card or account that you provide/link at the time of your first purchase of the Subscription or as updated by you through your account on the Platform, provided such updation takes place prior to upcoming billing period.


• If you have not completed payments for your Subscriptions, we may restrict / suspend your access to the Platform until your account becomes current and paid in full.


• We reserve the right to pursue the fee owed to us using collection methods which may include charging other payment methods on file with us and/or retaining collection agencies or legal counsel.


• Your payments to IASGuru.ai shall be subject to applicable taxes including without limitation Goods and Service Taxes (GST) and Value Added Taxes (VAT) or other similar taxes as may be applicable in your country of residence/from where you have created your account on the Platform/ purchased the underlying Subscriptions.


• We reserve the right to change/revise the pricing of the Subscriptions. For existing Subscriptions for which the applicable fees have been already received by us, we will implement the price changes during the next billing period or renewal of the Subscription.


• We further reserve the right to offer custom plans and pricing (including discounts and / or special offers) in addition to what is offered on the Platform, which include offering custom billing and payment terms, that are different from our standard terms.


• We use third-party payment gateways and/or aggregators to process payments applicable to the Services offered by us. Third-party payment gateway(s) made available to you may vary depending on the Subscription you choose. Similarly, we have also enabled integration of third-party payment providers to facilitate better payment options to you, which may vary depending on your territory or the Subscription you choose. Third-party payment gateways/aggregators and third- party payment providers shall collectively be referred to as “Third-Party Service Providers”.
  
  Third-Party Service Providers may also charge you fees to use or access their services and may require your Personal Information to complete any transaction for the Platform. Further, to facilitate completion of your payments to us through the Platform or avail the payment options provided to you, you may be redirected to an external website operated by the Third-Party Service Provider. We cannot and do not (i) guarantee the adequacy of the privacy and security practices employed by or the content and media provided by the Third-Party Service Provider or its respective websites or (ii) control collection or use of your Personal Information by such Third-Party Service Provider. Hence, prior to using any services offered by a Third-Party Service Provider, we suggest that you read their terms and conditions, privacy policy and other policies, that may apply, to understand their terms of usage and to understand how your Personal information is being processed. IASGuru.ai is not affiliated to any Third-Party Service Provider and neither IASGuru.ai nor any of the Third-Party Service Provider are agents or employees of the other.
  
  Further, pursuant to the payment option you may choose, you may be required to enter into a separate agreement with the relevant Third-Party Service Provider. This agreement with the Third-Party Service Provider is an independent contract/agreement between you and such Third-Party Service Provider and IASGuru.ai shall in no manner be a party to the same. IASGuru.ai is only facilitating various payment options to you and is not offering the payment by itself in any manner.


• You agree that you are solely responsible for all charges that occur through such Third-Party Service Providers and acknowledge and agree to indemnify, defend, and hold harmless IASGuru.ai, its licensors, their affiliates, and their respective officers, directors, employees, and agents from any loss arising out of or related to the use of the Platform or any purchases made through the Platform. This obligation will survive your use of the Platform and termination of your Agreement with us. For purposes of the Platform Terms, “Loss” means all losses, liabilities, damages, awards, settlements, claims, suits, proceedings, costs, and expenses (including reasonable legal fees and disbursements and costs of investigation, litigation, settlement, judgement, interest, and penalties). IASGuru.ai shall not be liable to you for any claims arising out of any act or omission on the part of the Third-Party Service Provider(s) including, but not limited to, any lost, stolen, or incorrectly processed payments. IASGuru.ai expressly disclaims any responsibility and liability for all services provided by the Third-Party Service Provider(s).


• Please note that all Subscription payments are collected by IASGuru.ai only through the Platform and not through any third parties (except Third-Party Service Provider(s)). We do not usually authorise any third party (except Third-Party Service Provider(s)) to collect monies on our behalf; however, if we have authorised any third party then such third party will have received a written authorization from IASGuru.ai either by way of any agreement or an authorization letter. Kindly verify with such third party before you make any payments to them, alternatively, you can always check with us by writing to us at hello@iasguru.ai


• Further, IASGuru.ai is solely authorised to offer discounts / offers, if any, on the Subscription prices. These discounts / offers are communicated on the Platform or via direct communication to you from IASGuru.ai via email, SMS, phone, Whatsapp or such other means of communication, and can be availed only through the Platform, unless otherwise specifically communicated by IASGuru.ai. Other than IASGuru.ai, no person, including without limitation, Content Providers or any third-party platform, are allowed to offer any discounts on the Subscription prices offered on the Platform. IASGuru.ai shall not be liable for any claims arising from such unauthorised discounts / offers offered by any person (including any third- party platform or Content Provider), other than IASGuru.ai.

Cancellation and Refunds

You may cancel your Subscription through your account on the Platform or by writing to us at hello@iasguru.ai. However, please note that the cancellation will become effective at the end of the then-current billing period; in other words, we will not renew your Subscription, but the existing Subscription will continue until the end of its billing period and there shall be no refund of the fee already paid for the same, unless otherwise specified in the Refund Policy. So, please read these terms and conditions and the Refund Policy carefully before purchasing any Subscription.

When you cancel your Subscription, IASGuru.ai may disable access to features made available to you upon your purchase of Subscription, while your account may continue to exist on the Platform.

Refund Policy

Please read the subscription terms and conditions carefully before subscribing to any of the subscription plans, as once you have subscribed, you cannot change or cancel your subscription plan until the end of its billing period. Once you subscribe and make the required payment for any online subscriptions, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund.